Sleep Trial
No drama, zero return fees. We're confident you're going to love our mattress, so we'll refund you in full if you don't!
Nirvana Bed provides all of its customers a complimentary 121 Night Sleep Trial, and that's because we are highly confident that our sleep system will be the best foam mattress you have ever tried. So if you've been considering our mattress, order worry-free! Better yet, if for some reason you don't believe the Nirvana Bed has provided you with the best sleep of your life, we will help you donate that mattress to a local charity and provide you a full refund!
It's a win-win all around! Either you will discover a new level of deep sleep with our mattress or if you decide it's just not for you, you get to sleep easy knowing that your mattress wont go to waste. It will be donated to a local or national charity to provide those in need with a comfortable bed they can lay their head on.
You may be wondering to yourself why our company would just give away our mattress when its barely been used? We here at Nirvana Bed believe that everyone deserves a restful sleep. Everyone deserves a chance to wake up energized and ready to take on the day. We want to ensure that your foam mattress wont end up in a dump, but will help to give those in need a better sleep to help better themselves!
RETURNING YOUR MATTRESS?
We're confident that we've made the best bedding products, so we back them with the best trial period in the industry, 121 nights! We do require that you try your new mattress for at least 30 days from the date of delivery. This gives you ample time to properly adjust to the new materials. The trial date begins when you receive your mattress and can only be used once per customer per calendar year. Please contact customer support for more information.
PROPER FOUNDATION
So you just purchased your new nirvana bed, this truly is a wonderfully comfortable mattress, but it must be used properly. Please make sure that you have the proper support to ensure you getting the best performance from your mattress. Listed below is some information on the proper foundations to use with our mattress. Please note, in the event of a return request, photos of the foundation may be requested and return refused due to use with an improper foundation. This is determined by our Customer Service and Sales staff based on the supplied photos. They are the experts and will let you know what your options are as we do want to make sure that you are getting the best performance from the new mattress you just purchased.
- Make sure your mattress is not restricted, there is good airflow allowed to the mattress.
- If you are using a slatted foundation please make sure the slats are fully supported in the middle and are spaced no more than 3 inches apart.
- If you purchased semi flexible slats they will have to be supported with an added non flexible foundation or bunkie board. You can tell this by looking at the slats and if they are bowed they may have a good amount of flex to them.
- If you are using a previous boxspring from your old mattress make sure to feel that it is not a wire semi flexible foundation, you can stand on it to tell if it bends and if it does we would recommend you replace it with a more solid foundation.